Highlights:
About the Role
Analyze clients' existing e-commerce platforms, processes, performance metrics, and accessibility to identify areas for improvement
Develop and implement strategies to enhance website usability, conversion rates, customer experience, and accessibility compliance
Collaborate with clients to understand their business goals, target audience (including users with disabilities), and industry landscape
Provide recommendations on accessible e-commerce platform selection, integration, and customization
Advise on digital marketing tactics (SEO, PPC, social media) while ensuring accessibility best practices
Conduct accessibility audits and identify issues, prioritizing them based on severity
Implement accessible design and coding practices in collaboration with development teams
Provide training on e-commerce best practices, accessibility standards (WCAG), and assistive technologies
Stay up-to-date with the latest e-commerce trends, technologies, accessibility guidelines, and industry developments
Effectively communicate complex technical concepts and accessibility requirements to stakeholders
Requirements
Proven experience as an e-commerce consultant or in a similar role
In-depth knowledge of e-commerce platforms, digital marketing, and accessibility standards (WCAG)
Expertise in accessibility testing tools (e.g., Monsido, WAVE, aXe) and assistive technologies
Strong analytical, problem-solving, and client communication skills
Proficiency in project management tools (Jira, Confluence), web analytics, and Microsoft Office suite
Familiarity with web development technologies (HTML, CSS, JavaScript)
Experience conducting user research, prototyping, and working with cross-functional teams